A data-backed analysis of one of Amazon US's top-selling barrier repair moisturizers: what it is, how customers rate it, what is inside it, and how its price has behaved.
1. Product Information
| Field | Value |
|---|---|
| Product | La Roche-Posay Cicaplast Balm B5 (B5+ formula), Barrier Repair Cream for Dry Skin, 3.38 fl oz |
| Brand | La Roche-Posay (L'Oréal Group, manufactured in France) |
| Category path | Beauty & Personal Care › Skin Care › Body › Moisturizers › Lotions |
| Best Sellers Rank | #25 in Beauty & Personal Care; #21 in Body Lotions (snapshot 2026-10-27) |
| Current price | $32.97 (Subscribe & Save: $31.32, −5%) |
| Rating | 4.7 / 5 from 23,511 global ratings |
| Availability | In Stock — sold and shipped by Amazon.com (US delivery context, ZIP 10001) |
| Active ingredient | Dimethicone 1% (skin protectant) |
| Key support actives | 5% Panthenol (Vitamin B5), Madecassoside (Centella asiatica), Shea Butter, Tribioma prebiotic complex |
| Unit count / package | 3.38 fl oz · 5.31 × 3.7 × 1.5 in · 3.84 oz |
| Suitable for | Adults, children & babies 1 week and up; allergy, dermatologist, pediatrician & sensitive-skin tested; National Eczema Association accepted |
Positioning and usage
Cicaplast Balm B5+ is a multipurpose skin protectant balm for cracked, chapped, chafed and dry rough skin on the face, body, lips and hands. It combines a 1% dimethicone protective base with 5% panthenol to soothe, madecassoside to support repair, sustainably sourced shea butter to restore the hydrolipidic film, and Tribioma, a proprietary prebiotic complex that helps restore the skin moisture barrier. The brand directs users to apply it twice daily to clean, dry skin, generously on irritation-prone areas, and describes a rich, nourishing, non-greasy cream texture with a matte finish. It is marketed as suitable for post-procedure skin (tested on non-abrasive laser) and for patients undergoing chemotherapy or radiation, with the stated cautions not to use it on broken skin and to consult a medical professional first.
Product images
Buyer-uploaded photos: none were rendered for this listing at capture time (no review-media gallery and no photo-carrying reviews), so the gallery above shows the listing's published product photos only.
2. Product Rating & User Reviews
2.1 Rating snapshot
| Metric | Value |
|---|---|
| Average rating | 4.7 / 5 |
| Global ratings | 23,511 (star ratings, not written reviews) |
| Weighted check | Σ(stars × share) = 4.71 → consistent with the displayed 4.7 |
| Stars | Share of ratings | Approx. ratings |
|---|---|---|
| 5-star | 85% | ~19,984 |
| 4-star | 8% | ~1,881 |
| 3-star | 3% | ~705 |
| 2-star | 1% | ~235 |
| 1-star | 3% | ~705 |
The distribution is heavily top-loaded: 85% of ratings are 5-star and only a 4% combined 1–2 star tail remains. Shares are rounded to whole percentages, and at this base each point represents roughly 235 ratings. The 3-star bucket (3%) sits below the 1-star bucket, a shape typical of polarized-but-overwhelmingly-positive listings.
2.2 What customers say
Customers find this moisturizer effective and highly recommend it, noting it keeps skin well moisturized and feels rich without being greasy. The product calms redness and irritation, and customers love its soothing properties, with one mentioning they fell in love with it after the first use. While some customers say it doesn't irritate sensitive skin, others report it stings, and opinions on value for money are mixed, with some finding it worth the purchase while others say it's not worth the price.
| Aspect | Mentions | Positive | Negative | Positive share |
|---|---|---|---|---|
| Soothing | 340 | 329 | 11 | 97% |
| Enjoyment | 308 | 296 | 12 | 96% |
| Effectiveness | 2,176 | 1,908 | 268 | 88% |
| Moisturizing | 779 | 687 | 92 | 88% |
| Texture | 715 | 542 | 173 | 76% |
| Skin irritation | 565 | 417 | 148 | 74% |
| Skin compatibility | 487 | 336 | 151 | 69% |
| Value for money | 409 | 242 | 167 | 59% |
Effectiveness dominates with 2,176 mentions; no aspect falls below 50% positive. Rows overlap, so counts are not additive. Written reviews did not render for this listing at capture time, so the aggregate rating, the AI summary and the aspect table above are the available sentiment evidence; the recurring reservations are occasional stinging reported by sensitive-skin users and mixed value-for-money opinions (59% positive, the lowest-scoring aspect). The separate “Customers liked” module was not rendered and is omitted rather than reconstructed.
2.3 Independent community verdict (Skinsort)
| Signal | Value |
|---|---|
| Community rating | 3.4 / 5 · 280 reviews · price tier $$$$ (relative band) |
| Ingredient votes | 19 ingredients liked · 13 disliked · 2 mixed/unrated |
| Flagged concerns | May Trigger Acne (can clog pores or trigger breakouts); May Worsen Oily Skin (may increase shine or excess oil) — class-level ingredient warnings, not product verdicts |
| Top claimed benefits | Barrier Repair (9 ingredients) · Hydrating (8) · Redness Reducing (5) · Scar Healing (4) · Anti-Aging (3) · Reduces Irritation (3) |
The gap between Amazon's 4.7/5 (23.5k ratings) and the community panel's 3.4/5 (280 reviews) is a good reminder that audience and expectation differ: the Amazon base buys it for dry-skin relief and overwhelmingly gets it, while the smaller cosmetics-enthusiast panel weighs texture and value more critically.
3. Product Ingredients
3.1 What's inside — claim matrix
Contains silicones (dimethicone, Cetyl PEG/PPG-10/1 dimethicone)
Brand-level policy; not certified
Not fungal-acne-safe per database
Potential pore cloggers found
Not a vegan formula
3.2 Formula logic
The formula is built as protect → soothe → restore. Dimethicone 1% (the declared active) with hydrogenated polyisobutene, shea butter and trihydroxystearin forms an occlusive, non-greasy film that seals in water. Panthenol 5%, madecassoside, zinc gluconate and manganese gluconate target visible irritation and support recovery. The proprietary Tribioma prebiotic complex maps to alpha-glucan oligosaccharide + Polymnia Sonchifolia root juice + Lactobacillus + maltodextrin, reinforced by Vitreoscilla Ferment and mannose. A water-in-oil emulsion system (Cetyl PEG/PPG-10/1 dimethicone, polyglyceryl-4 isostearate) with corn starch and silica delivers the signature matte finish.
3.3 Safety-level classification
Classifying all 35 COSDNA-rated rows by their safety upper bound (safety is an inverse metric — lower is safer; a range is judged on its upper bound):
| Level | Definition (safety upper bound) | Count | Ingredients |
|---|---|---|---|
| Low concern | ≤ 1 | 25 | Water, Hydrogenated Polyisobutene, Shea Butter, Panthenol, Corn Starch, Propanediol, Butylene Glycol, Trihydroxystearin, Centella Leaf Extract, Polymnia Root Juice, Madecassoside, Alpha-glucan Oligosaccharide, Aluminum Hydroxide, Magnesium Sulfate, Mannose, Capryloyl Glycine, Vitreoscilla Ferment, Trisodium EDDS, Lactobacillus, Acetylated Glycol Stearate, Maltodextrin, Pentylene Glycol, Polyglyceryl-4 Isostearate, Tocopherol, one Pentaerythrityl antioxidant entry |
| Low–moderate | ≤ 2 | 5 | Glycerin (1-2), Cetyl PEG/PPG-10/1 Dimethicone (1-2), Citric Acid (1-2), Manganese Gluconate (2), Pentaerythrityl antioxidant (duplicate entry, 2) |
| Moderate | ≤ 5 | 3 | Dimethicone (2-5), Zinc Gluconate (2-5), Phenoxyethanol (2-4, preservative) |
| Wide band | > 5 upper bound | 1 | Titanium Dioxide (1-8; band reflects unparsed particle-size context, not a topical hazard signal) |
| Unrated | no data | 1 | Silica |
Overall the risk profile is low: safety mean 1.68 (upper bound), with 30 of 34 rated ingredients at safety ≤ 2. The only acne-risk flag is Tocopherol (2-3), relevant mainly to very acne-prone users. Blank ratings mean “not rated”, not “safe”.
3.4 Complete ingredient list (merged COSDNA + Skinsort)
Acne / Irritant / Safety columns follow the community database convention: acne risk and irritancy read low-is-safer (0 = none known), safety is inverse (1 = safest). A dash means the item is not rated. 34 unique names match the packaging INCI exactly.
| # | Ingredient (INCI) | Function | Acne | Irritant | Safety | Comedogenic* | Irritancy* |
|---|---|---|---|---|---|---|---|
| 1 | Dimethicone | Skin conditioning, Emollient | 1 | 0 | 2-5 | 1 | 0 |
| 2 | Water | Solvent | — | — | 1 | — | — |
| 3 | Hydrogenated Polyisobutene | Viscosity control, Emollient | 1 | — | 1 | 1 | 2 |
| 4 | Glycerin | Solvent, Viscosity control, Skin conditioning, Moisturizer | 0 | 0 | 1-2 | 0 | 0 |
| 5 | Butyrospermum Parkii (Shea) Butter | Viscosity control, Moisturizer, Emollient | — | — | 1 | — | — |
| 6 | Panthenol | Antistatic, Skin conditioning, Moisturizer, Anti-inflammatory | 0 | 0 | 1 | 0 | 0 |
| 7 | Zea Mays (Corn) Starch | Viscosity control, Plant extract | — | — | 1 | — | — |
| 8 | Propanediol | Solvent, Viscosity control | — | — | 1 | — | — |
| 9 | Butylene Glycol | Solvent, Viscosity control, Skin conditioning, Moisturizer | 1 | 0 | 1 | 1 | 0 |
| 10 | Cetyl PEG/PPG-10/1 Dimethicone | Surfactant, Skin conditioning, Emulsifier | — | — | 1-2 | — | — |
| 11 | Trihydroxystearin | Solvent, Viscosity control, Emollient | — | — | 1 | — | — |
| 12 | Centella Asiatica Leaf Extract | Skin conditioning | — | — | 1 | — | — |
| 13 | Polymnia Sonchifolia Root Juice | Skin conditioning (prebiotic) | — | — | 1 | — | — |
| 14 | Zinc Gluconate | Skin conditioning | — | — | 2-5 | — | — |
| 15 | Madecassoside | Skin conditioning, Antioxidant, Plant extract | — | — | 1 | — | — |
| 16 | Manganese Gluconate | Skin conditioning | — | — | 2 | — | — |
| 17 | Alpha-glucan Oligosaccharide | Skin conditioning (prebiotic) | — | — | 1 | — | — |
| 18 | Silica | Viscosity control | — | — | — | — | — |
| 19 | Aluminum Hydroxide | Viscosity control, Moisturizer, Emollient | — | — | 1 | — | — |
| 20 | Magnesium Sulfate | Viscosity control | — | — | 1 | — | — |
| 21 | Mannose | Moisturizer | — | — | 1 | — | — |
| 22 | Capryloyl Glycine | Surfactant | — | — | 1 | — | — |
| 23 | Caprylyl Glycol† | Emollient, Humectant, Skin conditioning | — | — | — | — | — |
| 24 | Vitreoscilla Ferment | Skin conditioning (ferment) | — | — | 1 | — | — |
| 25 | Citric Acid | pH adjuster | — | — | 1-2 | — | — |
| 26 | Trisodium Ethylenediamine Disuccinate | Chelating | — | — | 1 | — | — |
| 27 | Lactobacillus | Skin conditioning (ferment, prebiotic) | — | — | 1 | — | — |
| 28 | Acetylated Glycol Stearate | Emollient | — | — | 1 | — | — |
| 29 | Maltodextrin | Skin conditioning (prebiotic carrier) | — | — | 1 | — | — |
| 30 | Pentylene Glycol‡ | Moisturizer | — | — | 1 | — | — |
| 31 | Polyglyceryl-4 Isostearate | Emulsifier | — | — | 1 | — | — |
| 32 | Tocopherol (Vitamin E) | Antioxidant | 2-3 | 2 | 1 | 0-3 | 0-3 |
| 33 | Pentaerythrityl Tetra-di-t-butyl Hydroxyhydrocinnamate | Antioxidant | — | — | 1–2§ | — | — |
| 34 | Phenoxyethanol‡ | Preservative | — | — | 2-4 | — | — |
| 35 | CI 77891 / Titanium Dioxide | Cosmetic colorant · UV filter, Pigment | 0 | 0 | 1-8 | 0 | 0 |
*Comedogenic / Irritancy columns come from the second independent database (read low-is-safer; Tocopherol's 0-3 range is judged on the upper bound of 3). † Listed only by the Skinsort channel. ‡ Listed only by the COSDNA channel; the Skinsort table omits them. § The antioxidant appears twice in the COSDNA-sourced table under two hash entries (safety 2 and 1); shown here deduplicated as 1–2. All three sources agree on the 34-name core formula, matching the packaging INCI.
3.5 Skinsort key-ingredient groups and benefits detail
| Group | What it does | Ingredients |
|---|---|---|
| Antioxidants | Shields skin from free radical damage | 3 ingredients |
| Vitamin E | Protects skin and soothes irritation | 1 ingredient |
| Zinc | Helps control oil and supports healing | 1 ingredient |
| Exfoliators | Removes dead skin cells to smooth texture | 1 ingredient |
Secondary claimed benefits (weaker evidence, few carrier ingredients each): Reduces Large Pores (2), Acne Fighting (1), Brightening (1), Dark Spots (1), Skin Texture (1). Single-ingredient claims should be read as marketing reach rather than demonstrated performance.
4. Product Price & Price History
4.1 Current pricing
| Price type | Amount | Notes |
|---|---|---|
| Current selling price | $32.97 | Buy box, US delivery context, native USD |
| Unit price | $9.75 / fl oz | As rendered by Amazon |
| Subscribe & Save | $31.32 | −5% subscription tier |
| List price | $32.99 | Per price-tracker record; no struck-through price rendered on the listing |
| Discount / coupon | None | No coupon or deal badge at capture |
4.2 All-time price history (all-time statistics, tracker data)
| Price type | Lowest ever | Highest ever | Current | Average |
|---|---|---|---|---|
| Amazon | $23.09 (Oct 07, 2026) | $32.99 (Sep 19, 2025) | $32.97 (Oct 08, 2026) | $30.94 |
| 3rd Party New | $23.09 (Oct 07, 2026) | $32.97 (Oct 09, 2026) | $32.97 (Oct 09, 2026) | $26.93 |
| 3rd Party Used | — | — | — | — |
Monitoring since Jun 05, 2025 (≈17 months). “Current” is a last-observation value dated Oct 08–09, 2026 (18–19 days before collection on 2026-10-27); re-verify before any transaction. The used-market row is empty on the source itself.
4.3 Reading the price record
- Position in range: the current $32.97 sits ~0.1% below the all-time high and +42.8% above the all-time low; both channels currently price at parity ($32.97).
- The Oct 07, 2026 low: $23.09 was hit simultaneously on both channels and the very next dated observations (Oct 08–09) were back at $32.97 — a one-to-two-day promotion or price-match event (inferential; observation-level history is not published).
- Averages vs list: Amazon's all-time average runs 6.2% below list, third-party new 18.4% below — the current price is above what the product has averaged for most of its monitored life on either channel.
- Volatility: the Amazon all-time spread is $9.90 (42.9% of the low); the ceiling equals the undiscounted list price, so the brand holds price firmly outside promotions.
5. Methodology, Confidence and Limitations
5.1 Method summary
- Product data captured from the live Amazon US product detail page in a verified US delivery context (New York 10001) with native USD pricing; rating, histogram, aspect sentiment and listing content read from the page's own nodes. Snapshot date: 2026-10-27.
- Price history from an independent Amazon price-tracker record (all-time statistics; the tracker's summary is always all-time and does not support period windows).
- Ingredients cross-validated across two independent cosmetic-ingredient databases plus the packaging INCI: 34 unique names agree on the core formula. Safety classification uses the upper bound of any range. Community ratings are aggregated references, not regulatory conclusions.
- Reviewer privacy: no reviewer names, handles, profiles or avatars appear anywhere in this report.
5.2 Confidence by section
| Section | Confidence | Basis |
|---|---|---|
| Product information & specs | High | Read from labelled page nodes |
| Rating & distribution | High | All five histogram buckets present, sum to 100% |
| Current price | High | Unambiguous buy-box price in a US context |
| Customers say / aspects | Medium | Platform's own AI derivation; counts not additive |
| Ingredient ratings | Medium | Community databases; most rows unrated; cross-checked across two sources and packaging |
| Price history | High (values) / Low (event interpretation) | Verbatim transcription; the promotion reading of the Oct 07 low is inferential |
| Written review quotes | Not available | No review text rendered for this listing at capture |
5.3 Limitations
- Point-in-time snapshot: price, rank, buy box and rating counts move continuously; figures are as of 2026-10-27.
- 23,511 counts star ratings, not written reviews; the quoted sentiment comes from the platform summary and aspect table.
- Ingredient risk ratings are class-level community references; not-rated is not the same as safe, and this is not a compliance determination.
- Price history is all-time only; the series shape between dated extremes is unobservable, and current tracker values were 18–19 days stale at collection.
- Buyer photos and written reviews did not render for this listing at capture; the image gallery uses the listing's published product photos.